Frequently Asked Questions
Everything you need to know about your Nail Order experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Are your nail polishes and gels vegan-friendly?
Yes, we are committed to ethical beauty. The majority of our product range is 100% vegan and cruelty-free, as indicated on the individual product labels.
Do you offer professional discounts for salon owners?
Absolutely. Licensed professionals and salon owners can apply for a pro account to access exclusive bulk pricing and trade-only supplies.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.